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Board » Technical Support » Access to SOL Client Problem

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Problem fixed, thanks to a prior post by Careka! I replace the "#" at the end of the url with "?beta=true" and Chrome is happy.
Problem fixed, thanks to a prior post by Careka! I replace the "#" at the end of the url with "?beta=true" and Chrome is happy.
You and me cleared the problem not by Careka post but Rainbow Chaser post

Hello all. My wife would like to try a race! This is good news since it mans she won't mind me getting up at 4.30 in the morning so much if I promise to check her yacht as well.
But... the registration process is not sending a message to her hotmail account susanvanderpuil@hotmail.co.uk. Help please.
Clipping along
Yohann - check your Spam folder. There is an occasional problem with Hotmail and Gmail sending emails from SOL to Spam.
If that does not fix it then email RC.
Sorry, that was me. ;-)
“We may have arrived on different ships, but we are all in the same boat now!” Martin Luther King Jr.
Anyone know what this means:
TypeError: Error #1009: Cannot access a property or method of a null object reference.
at views::SteeringComponent/setSendButtonLabel()
at views::SteeringComponent/cmdTimerUpdate()
at flash.utils::Timer/_timerDispatch()
at flash.utils::Timer/tick()


Couldn't get in this morning to tack :(
Hello,
I am having problems trying to log into the race, I keep getting error 2040. I have tried the beta true at the end without success. I use windows vista. Any suggestions would be greatly appreciated.
Hi MrBill,

I haven't heard about error #2040 before, so I don't really know what's going on.

What browser are you using?
What version of flash are you using? (right-click in the client, even if it gives an error)

Does the classic version work? classic version

Maybe try again with the beta=true:
1. click to try with beta=true
2. click to try without beta=true
(These links are to the Sailonline RTW 2014 - Leg 6 race)

Other things that might (temporarily) fix it:
* Try another browser (Chrome uses another version of flash as well)
* Clear flash cache
Here is a brief guide for Windows users on What to do if Sailonline is Unavailable

Mac users should take the principles and apply them "Mac-style". If any Mac user has the time/inclination to write up something similar then we can add it here too.
________________


--- Last Edited by RainbowChaser at 2015-06-16 12:49:08 ---
Cool infographic

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Carib Rum Run 2024

Welcome to the Caribbean and Sailonline's annual Pirate race, with your goal to finish in Cancun on or before International Talk Like a Pirate Day , the 19th of September! This is a 1759nm slalom through the rum islands of the Caribbean in our magnificent Clipper 240 tall ships! Our mission is to collect barrels from the region's distilleries and carry them to the rum-parched beaches of Mexico. Join SYC before race end and ye befuddled scallywags can disguise yer boat for this race only with a pirate name!
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Welcome to the third and final race of this year's SSANZ Triple Series on the waters off Auckland, New Zealand. This is the Lewmar 50, about 39nm along the southern shore Waiheke Island out to Tarahiki island and back for a finish in Islington Bay, and as ever we will be sailng Young 88s, against the IRL members of the Young 88 Association!
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INFO by brainaid.de
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Flight of the Godwit - Anchorage to Wellington 2024


Welcome to the return flight of our bar-tailed Godwit! This race is the third and concluding leg, reflecting the bird's annual migratory route, and simultaneously the ninth leg of the 2024 Ocean Race Championship. The voyage promises to be not only a test of skill and strategy but an immersive experience in the beauty of the vast Central Pacific Ocean. Join us as we push the boundaries of seafaring prowess on this epic adventure.
Let's fly like a Godwit!
PRIZE: SMPF
Race #1832
INFOby brainaid.de
Maxi Trimaran PARTICULARS
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Ranking: GWT - OCQ3 - OCCH - SUPSOL - SYC
Race starts: Sep 02nd 11:00 Registration Closed
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Round Greenland 2024

Just as Skip Novak was embarking for Kamchatsky, Amyr Klink also quietly slipped his Antarctica moorings and by now Paratii 2 has reached Reykjavik, where he invites you to join him on Leg 5 of our High Latitudes Series, a full 3650nm circumnavigation of Greenland. The course is clockwise round, so down the North Atlantic to Cape Farewell, then up the Davis Strait into Baffin Bay and on into the Arctic Ocean proper, where, hopefully and certainly virtually, Paratii 2’s special ice-breaker features will get us thorough the summer ice out onto the Greenland Sea and back to Reykjavik. Stay warm!
Race #1780
INFOby brainaid.de
Paratii 2 PARTICULARS
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Ranking: HLAT - SYC
Race starts: Aug 29th 19:00 Registration Closed
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San Francisco to Ushuaia 2024


After a superlong RTW-leg3 (27 days), we have had a month to recover, and maintain our boat, in order to continue our around the world race. Leg 4, even longer than the previous, takes us from California to the world's southernmost city Ushuaia. No waypoints, even "the Ditch" is an option, but maybe a bit too much of a treat. With 6300 nm to go, the estimated duration of this race 29 days. This course is also the August edition of our ocean race championship.
PRIZE: SMPF
Race# 1717
INFO from brainaid.de
Swan 65 PARTICULARS
WX updates:
0430 / 1030 / 1630 / 2230
Ranking: OCQ3 - OCCH - RTW - SUPSOL - SYC
RACE CLOSE: Thursday,
September 12 at 2300 UTC.
Race starts: Aug 05th 11:00 Registration Closed
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